WEBINAR > webinar
Do Early-Stage Start-ups Need Customer Success?
ZapScale organized a webinar on 28th April 2023 on the topic ' Why do Young Startups need Customer Success?'.
The webinar was hosted by ZapScale Co-founder and COO Mausmi Ambastha, who discussed:
✅ Why customer success should be ingrained in your business philosophy from day one and learn how to set up a solid foundation for future growth
✅ Practical insights and actionable steps to ensure your startup is focused on both customer acquisition and retention
✅ How a customer-centric approach can lead to long-term benefits and growth for your business, and why Net Dollar Retention is the most important metric for a SaaS business
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If you're curious to know more about the topic, here's the presentation shared by Mausmi during the webinar https://hubs.ly/Q01N1nYh0
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Here's the 'Customer Success Maturity' working Excel sheet shared by Mausmi during the webinar https://hubs.ly/Q01R7H-80
- Connect with Mausmi on LinkedIn
- Follow ZapScale to stay updated with the latest webinars on customer success.
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